Guest’s comments

We love to hear what you think of your holiday so please feel free to post any comments………….

I went before Christmas, and I am very glad I did! Great skiing, hosts, food, hospitality and chalet, in a great location! Would recommend it to anyone and everyone. A brilliant holiday! 🙂

The photos do not do the chalet Grand Coeur justice…it is absolutely beautiful, thanks for an amazing holiday!

A truly outstanding boutique experience, there was not a thing that was un thought  of. The Portes du Soleil as usual provided extensive excellent skiing conditions. Our holiday was unforgettable. Thank you


Thanks for the most amazing holiday ever, you guys better be ready for us next year its mine and Marks 21st!

What can I say……Amazing…… just settled down after a fantastic week of over indulgence and great skiing! Henri & Graham are the most welcoming, talented and friendly hosts you could ever wish to have looking after you!!


Would just like to thank you and your team for a truly wonderful holiday -Henri and Graham made a great holiday into a VIP experience, we all felt so spoiled and like we had met up with old friends when we arrived!

We both want to thank you for what was just the perfect week for us before we headed off to Val D’Isere to meet our group. I think what stands out more than anything is your attention to detail; from the much needed water in the shuttle bus to the welcome pack in our room (we are still using the lip balm!!!) it is the little things that make all the difference and what you do so well.
The little things however, only matter if you get the big things right. The bedrooms were exquisite and inviting. It was only until I got into bed on the first night that I understood why you mentioned the linen on the website. It lived up to it’s reputation, and made getting out of bed in the morning far harder than it should be. This would have been even harder however if there wasn’t a delightful waft of Croissant drifting through the chalet in the mornings, which brings me onto the food. 
Every meal, without exception, was delicious! It is amazing the variety you have managed to incorporate into the food whilst catering to everyone’s tastes. The wines selected complimented the food perfectly and I fully appreciated the quality of them,  as far too often chalet’s provide “plonk” without much thought to the food or sophistication of the guests.
The chalet as a whole is a delightful place to be, with the snug available to cosey up and enjoy a film, the lounge to rest tired legs, the wonderful dining area and the hot tub to recuperate and relax. We so enjoyed our holiday and have been passing on the message that your chalet is a very special find.- Camilla and Ollie Feb 13


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10 Responses to “Guest’s comments”

  • Laura:

    I just wanted to drop you a quick email to say what a fabulous time I had last week. The chalet was wonderful and Henri and Graham were so nice, nothing was too much trouble and the food was amazing (I have asked Henri to send me the recipe for the amazing chocolate tart she made!)

    I will definitely spread the word around my work and friends and hope to return next season! Laura Jan 2012

  • Mike:

    Thank you so much for another wonderful stay at Grand Coeur – despite the fact that I was spending a few days in advance elsewhere with a work trip to Chatel nothing was too much trouble to set me up for that holiday (pass and skis) before the transfer across town to Grand Coeur – Coming back to Grand Coeur was like coming back to an extended family and it was delight to introduce some friends to the Grand Coeur experience too – Mike Jan 2012

  • T Lamb:

    All too often we take the time to complain, not compliment..Touché to Sue and the local Alpine Bliss team -Henri, Graham and Chris. This was the most relaxing experience, superb food and wine and attention to every detail. I highly recommend visiting this area (there’s skiing for every level) and Grand Coeur is a must stay.

  • Wendy:

    Just returned from our second holiday at Chalet Grand Coeur, and took friends this time.. that should say enough as a reference! The chalet still looks as good as new, great to see Henri and Graham again – they really are first class hosts, and as for the skiing.. the conditions were the best! All in all a fantastic week. Recommend for a winter or summer stay in the Alps.

  • Michael:

    Our second stay at the chalet and it was as great as our first. We love the way it is appointed, the excellent and abundant food and wine, the ambience (ideal for us to play chamber music – and bridge), and the splendid welcome given by Henri and Graham, who went out of their way to be helpful. Everything worked as smoothly as before, and we hope to be back again next year. Thank you.

  • Alice:

    It’s almost I week I’m back from the Chalet and I still have troubles to adapt to my old habits! What a stay, what an experience, probably the best holidays so far! We had the chance to have Natasha and John to take care of us and we can’t thank them enough for all the good food and attentions during our stay! Special thanks to Sue for the arrangements and this special Christmas week. For all of you still doubting: don’t! Everything is done to make it perfect!

  • André:

    Fantastic holidays at Chalet Grand Coeur. Great Chalet, great service and great food. John and Natacha were efficient, discreet and pleasant. Bravo!

  • Christophe:

    The closest words that can describe the quality of service and accommodation at the chalet are: magnificent, out of this world, incredible and superb.
    It is more than obvious we stayed at probably the best chalet in Chatel or even the Portes du Soleil.
    The location: perfect. A 5min walk from the ski-lift or a 2min walk from the bus drop off. Can’t be better.
    The rooms: comfortable, right size, comfortable big beds and all rooms with bathroom.
    The food: We couldn’t stop eating. It was delicious, varied, balanced and plenty.
    The service: 6 stars!!! Both John and Natasha were extremely flexible and pleasant. Great hosts and cooks. Endless patience (we had 3 toddlers with us). Could not have dreamed of better team to take care of us.
    The management (Sue): We really felt taken care off. Everything was prepared as agreed: ski-pass, ski-hire, rooms with the kid’s bed, selection of wine, etc… Kudos!

    To summarize: it was simply great. Highly recommended!… And we want to go back.

  • Penelope:

    Quite possibly the perfect chalet. Both skiers and non-skiers in our party benefited from its ideal location for both buses and lifts. The house itself has also been furnished and equipped with the most amazing attention to detail. And our hosts Henry and Kaisa were not only unfailingly charming and helpful, but also produced delicious food. Full marks all round!

  • Peter:

    We have stayed multiple times at Chalet Grand Coeur, which has everything one needs to add the ‘luxury’ element to a ski holiday – spacious, comfortable, great food, and a genuinely homely feel thanks to the attention to detail in the decor. Chalet hosts are welcoming yet discrete, rooms well appointed, well situated for easy access to Linga and just a short hop to Pre la Joux.

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